About Intermedia

Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

Are you ready to make your mark?

What You'll Do:

• Define the vision and drive the development of advanced AI and machine learning models that power Intermedia’s AI Platform.
• Provide strategic direction on the use of AI across Intermedia products, including voice, chat, unified communications, and contact center services.
• Lead the design and implementation of scalable, high-performance data science solutions with measurable impact.
• Partner with engineering and product leadership to influence roadmaps, technical direction, and model strategy.
• Identify opportunities to improve model performance, scalability, and operational efficiency across multiple teams and initiatives.
• Mentor and coach senior data scientists and engineers, fostering a culture of innovation, reproducibility, and best practices in AI/ML.
• Own cross-functional initiatives involving high data complexity and ambiguity, shaping them into executable projects.
• Promote and implement best practices in experimentation, version control, model monitoring, and responsible AI.
• Stay at the forefront of AI research and emerging technologies, driving adoption where they can create business impact.
• Represent Intermedia’s AI capabilities internally and externally, including thought leadership and participation in conferences.

What you will bring to the role:

• Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, Mathematics, or related field; PhD preferred.
• 10+ years of experience in data science, machine learning, or AI-focused roles, with a proven track record of delivering impactful solutions.
• Deep expertise in machine learning frameworks (e.g., TensorFlow, PyTorch) and advanced ML/AI techniques (NLP, Generative AI, Large Language Models, optimization).
• Strong programming experience in Python, R, or similar languages.
• Expertise in data engineering, pipelines, and distributed data systems (SQL, NoSQL, big data platforms).
• Strong background in experimentation, causal inference, and statistical modeling.
• Demonstrated ability to influence technical strategy and align AI initiatives with business objectives.
• Proven experience mentoring senior technical talent and shaping organizational AI culture.
• Excellent communication skills, able to adapt messaging for both technical and non-technical audiences, including executives.
• Recognized thought leader in AI/ML with external contributions (publications, talks, or patents) a plus.

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.